A suspicious account or message
Unexpected logins, impersonation, a payment scam, or a message asking for information you should not share.
Investigation and recoveryCybersecurity, without the guesswork
Practical cybersecurity for your digital life and business.
Get help with suspicious activity, compromised accounts, device security, and website or network risks, with advice you can understand and a defined scope.
For individuals, families, freelancers, startups, and businesses.
Where to start
When something does not look right.
A device or family safety concern
Unwanted software, unfamiliar apps, account settings, or devices that need age-appropriate controls.
Account and device protectionA website or network risk
A security finding, unreliable connectivity, domain settings, or a router, firewall, or access point that needs attention.
Website and network securityServices
Support matched to the problem.
Investigation, assessment, configuration, and monitoring have different purposes. We help you identify the right starting point.
Incident investigation & recovery
Understand suspicious activity, preserve relevant information, and assess recovery options.
View servicesAccounts, devices & families
Review account access, remove harmful software, and configure safer everyday technology.
View servicesWebsites, domains & networks
Assess exposed systems and address configuration or connectivity problems.
View servicesDigital identity & brand protection
Discuss impersonation, suspicious profiles, and risks affecting a public digital presence.
View servicesThe engagement
Know what happens next.
- 01
Describe the concern
Tell us what happened or what you need to secure. Initial enquiries need only a short description.
- 02
Agree the work
We review suitability and agree the scope, authorization, responsibilities, and any fees before work begins.
- 03
Review the next steps
Findings, actions taken, and any limitations are explained so you can decide how to proceed.
Our approach
Understand the work. Stay in control.
An assessment is not a promise of complete security. An investigation is not a guarantee of recovery. We explain those boundaries before work begins.
Scope before access
The systems involved, permitted activities, responsibilities, and fees are agreed first. Testing requires permission from the owner or an authorized representative.
Evidence, not assumptions
We distinguish observations from conclusions and explain where the available records leave uncertainty. Recovery depends on the condition of the data and the relevant platform.
Findings you can act on
Discussion covers what was found, what it means for you, and which next steps deserve attention. The agreed scope determines the level of investigation and documentation.
About CyberSpide
Built for the people behind the technology.
A new cybersecurity startupProduct details and availability
CyberSpide was founded to make cybersecurity more accessible to people who do not have an in-house security team. Online fraud, account compromise, and exposed data affect families and independent professionals as well as businesses.
Our focus is on understanding the situation, explaining the options, and agreeing work that addresses the actual concern, rather than selling complexity.
Our products
Review the purpose and current availability before choosing a product.
Vulnerability Scanner: Under maintenance
Digital Identity Protector: Enquiries open
Questions
Before you contact us.
I am not sure which service I need. Can I still contact you?
Yes. Choose 'Not sure yet' in the form and describe what you have noticed. You do not need to diagnose the problem first.
What happens after I submit an enquiry?
CyberSpide reviews the concern and contacts you using the details provided. Submitting the form does not start paid work or give us permission to access your systems.
How are scope and pricing decided?
The proposed work, access requirements, responsibilities, and any fees are discussed before you agree to proceed. No fixed prices or turnaround commitments are published here.
Can you guarantee account or data recovery?
No. Recovery depends on the platform, available evidence, backups, device condition, and other factors. We explain the options and limitations before any agreed work.
What should I include in my first message?
A short description of the concern, the affected account or system, and a way to contact you. Do not send passwords, one-time codes, payment details, or sensitive evidence through the initial form.
Contact
Tell us what you need help with.
Describe the situation in a few sentences. We can discuss whether it fits our services and what information is needed next.
- Phone
- +91 99699 37685
Submitting an enquiry does not authorize testing or start paid work. Scope and fees are discussed before an engagement begins.